1. Upload a pet photo taken in a well lit room or sunny day outside.
Please check our FAQ page and/or Terms of service Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.
- If you have a question about your receiving your tracking number, please be sure it has been 5-7 days after you've ordered as that is the general processing time.
- If you have a question about switching items, PLEASE provide us with an order number.
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