1. Upload a pet photo taken in a well lit room or sunny day outside.
2. Aim for a photo of your pet sitting up or standing.
3. Get close up! Head to chest is what we do best.
A: Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your order item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then you can track your order by going to this page - TRACK MY ORDER
A: Please allow up to 24-72 hours for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For International orders, please allow up to 7-20 days.
A: Our products are one of a kind and are significantly lower priced than other competitors in the industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!
A: Simply find the product that you want and click the "Add to Cart" button or use the "Buy Now" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience . You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.